At Eirenza, we aim to deliver your orders quickly and safely.

1. Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

Estimated delivery time:

• Standard Delivery: 3–7 business days
  Delivery times may vary depending on location and courier services.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment confirmation.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (if available).

5. Delays

Eirenza is not responsible for delays caused by:

• Courier companies
• Weather conditions
• Public holidays
• Incorrect shipping details provided by customers

6. Incorrect Address

Please ensure your shipping details are correct. We are not responsible for orders delivered to incorrect addresses provided by customers.